Return & Refund Policy

Thanks for shopping and therefore supporting me 🙂
If you are not entirely satisfied with your purchase, I’m here to help.

Returns

You have ​7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be
X Unused and in the same condition that you received it.
X Your item must be in the original packaging.
X Your item needs to have the receipt or proof of purchase.

Refunds

Once I receive your item, I will inspect it and notify you that I have received your returned item.
I will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, I will initiate a refund to your credit card (or original method of payment).
YOU WILL RECEIVE THE CREDIT WITHIN A CERTAIN AMOUNT OF DAYS, DEPENDING ON YOUR CARD ISSUER’S POLICIES.

Shipping

You will be responsible for paying for your own shipping costs for returning your item.
SHIPPING COSTS ARE NON​REFUNDABLE.
IF YOU RECEIVE A REFUND, THE COST OF RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND.

Contact

If you have any questions on how to return your item to me, contact me.
PHONE: +4369910733778
MAIL: HI@RUHMERMUSIC.COM